1. Introduction

1.1. Business Name: Orichids (Pty) Ltd trading as Stones & Sparkles on the website www.StonesnSparkles.com (the Site) and its subsidiaries, associates and officers unless otherwise stated.

Registration Number: CO2018/24679

Plot 61570
Gaborone, Botswana,

Postal Address:

P.O. Box : 1178AAD , Gaborone, Botswana

1.2.  These Terms and Conditions govern the supply by us of any Products ordered by you on the Site. By agreeing to order a Product, you agree to be legally bound by these Terms and Conditions.

 In these Terms and Conditions:

1.3. Definitions:

a) “Account” means the account that you will need to register for on the Site if you would like to submit an Order on the Site;
b) “Acknowledgement” means our acknowledgement of your Order by email;
c)Breach of Duty” has the meaning given to it in clause 10.11(b) of these Terms and Conditions;
d) “Business Day” means a day which is neither (i) a Saturday or Sunday, nor (ii) a public holiday anywhere in Botswana;
e) “Confirmation of Order” means our email to you, in which we accept your Order in accordance with clause 4.9 below;
f) “Contract” means your Order of a Product or Products in accordance with these Terms and Conditions which we accept in accordance with clause 4.9 below;
g) “Coupon” means a discretionary discount issued by Stones& Sparkles to you, to be used against your purchase. Each Coupon will have it’s own specific T’s and C’s and will have an expiry date.
h) “Customer” means individual who places an Order on the Site;
i) “Gift Voucher” means an electronic voucher purchased on our website or at selected retailers
j) “Liability” has the meaning given to it in clause 10.11(a) of these Terms and Conditions;
l) “Order” means the order submitted by you to the Site to purchase a Product from us;
m) “You” means the Customer who places an Order;
n) “We” means Orichids (Pty) Ltd t/s Stones&Sparkles, as described above;
o) “Stones&Sparkles”means special deals that are available for order on the Stones&Sparkles Deal page on the Site from time to time. Deals are subject to stock availability and may be limited to specific time periods. Stones&Sparkles Deal orders are limited to certain payment methods and special delivery conditions and a delivery fee shall be charged on Stones&Sparkles Deal deliveries.
p) “Store Credit” means value of product returned instead of a cash refund.

1.4. Headings are for ease of reference only and shall not affect the interpretation or construction of the Terms and Conditions;

1.5. Words imparting the singular shall include the plural and vice versa.

1.6. Words imparting a gender shall include every gender and references to persons shall include an individual, company, corporation, firm or partnership;

1.7. References to “includes” or “including” or like words or expressions shall mean without limitation.
These Terms and Conditions are our copyrighted intellectual property and any use by third parties, even of extracts for the commercial purposes of offering goods and/or services, is not permitted. Infringements may be subject to legal action.

1.8. References to “clauses” are to clauses of these Terms and Conditions;

2. Your Status
To place an order with Stones&Sparkles you must be 18 years or older.

3. Effect

3.1. These Terms and Conditions shall apply to all Orders and Contracts concluded by or with Stones&Sparkles for the sale and/or supply of Products. When you submit an Order to Stones&Sparkles, give any delivery instruction or accept delivery of any Products, this shall constitute your unqualified acceptance of these Terms and Conditions. Nothing in these Terms and Conditions affects your statutory rights (including the right to insist that goods you buy from businesses must correspond with their description, be fit for their purpose and be of satisfactory quality).
3.2. These Terms and Conditions shall prevail over any separate terms put forward by you. Any conditions that you submit propose or stipulate in whatever form and at whatever time, whether in writing, by email or verbally, are expressly waived and excluded.
3.3. No other terms or changes to the Terms and Conditions shall be binding unless agreed in writing signed by the authorized person at Stones&Sparkles.

4. How a Contract is formed

4.1. When placing an Order, you must register for an Account on the Site as detailed in clause 10, and you must follow the instructions on the Site as to how to place your Order and for making changes to your prospective Order before you submit it.
4.2. Irrespective of any price you have seen or heard, once you select a Product that you wish to Order and have proceeded to the Checkout, the amount to be paid will then be shown (on the Site) together with the charges you must pay including VAT and courier fee, if applicable. Unless otherwise stipulated on the Site, all charges are in the currency then in force in Botswana. Subject to clause 4.11 below, this is the total that you will pay for receipt of the ordered Product.
4.3. You shall pay for the Product by one of the following payment methods, subject to Stones&Sparkles’s discretion (only Credit/Debit card payments via Paypal shall be accepted in respect of Stones&Sparkles Deals orders):

4.3.1. Payment via credit card
Stones&Sparkles accepts credit card and chipped debit/cheque card payment via Visa, MasterCard and America Express only. We make use of the 3D-Secure authentication system to verify cardholder details with your bank (not applicable to mobile channels); this links you directly to your bank via a secure link. The transaction then takes place within your bank’s secure environment and we will not have access to any of your card details. You can rest assured that your card details will only be accessible to our PCI compliant payment service provider. When you return a purchase, the specified amount will be credited back to your bank account after it has been approved. Take note that only Credit/Debit card payments via Pay Pal are accepted in respect of Stones&Sparkles Deals orders.

4.3.2. EFT (electronic funds transfer)
A. Manual EFT bank deposit
This payment method requires you to transfer money directly from your bank account into Stones&Sparkles’s account, through computer-based systems.
If you select EFT, you will be redirected to our secure payment gateway and asked to select your bank. The details for the EFT payment will then be displayed, along with instructions regarding references etc.
All bank deposit EFT’s require proof of payment to be sent to info@stonesnsparkles.com before your order will be processed. If payment does not reflect for an EFT transaction, we may request proof of payment to be sent before your order is processed. Take note that only Botswana EFT payments will be accepted and no international bank electronic transfers are accepted.

4.4. If you are asked for details of a payment card, you must be fully entitled to use that card or account. The card or account must have sufficient funds to cover the proposed payment to Stones&Sparkles.

4.5. You undertake that all details you provide to Stones&Sparkles for the purpose of purchasing the Product from us will be correct, that the credit or debit card, or account or other payment method which you use is your own and that there are sufficient funds or credit facilities to cover the cost of the Product. We reserve the right to obtain validation of your payment details before providing you with the Product.

4.6. When you submit an Order to the Site, you agree that you do so subject to the latest Terms and Conditions available on the Site at the date you submit your Order. You are responsible for reviewing the latest Terms and Conditions each time you submit an Order.

4.7. Your Order remains valid as an offer until we deliver the Products to you.

4.8. NOTE:  Stones&Sparkles will indicate the acceptance of your order by delivering the Products to you, and only at that point will an agreement of sale between you and Stones&Sparkles come into effect. This is regardless of any communication from Stones&Sparkles stating that your Order or payment has been confirmed. Stones&Sparkles will indicate the rejection of your Order by cancelling it and, as soon as possible thereafter, refunding you for any amount already paid.

4.9. A Confirmation of Order email is for informational purposes only and should not be construed as the moment of agreement of sale. In that Confirmation of Order email, we may give you an Order reference number and details of the Product you have ordered. We may in our discretion refuse to accept an Order from you for any reason, including unavailability of supplies or We may offer you an alternative Product (in which case we may require you to re-submit your Order first).

4.10. If you discover that you have made a mistake with your Order after you have submitted it to the Site, please contact info@stonesnsparkles.com immediately. However, Stones&Sparkles cannot guarantee that we will be able to amend your Order in accordance with your instructions.

4.11. We will, at all times do our utmost best to ensure that the price given to you is accurate, but the price of your Order will need to be validated by Stones&Sparkles as part of our acceptance procedure. If the price for the Order changes before we accept your Order, we will contact you and ask you to confirm whether you wish to proceed at the amended price.

4.12. Placing Products in a wishlist or shopping cart without completing the purchase cycle does not constitute an Order for such Products, and as such, Products may be removed from the shopping cart in 24 hours or if stock is no longer available or the price thereof might change without notice to you. You cannot hold Stones&Sparkles liable if such Products are not available or are not available at the particular price when you complete or attempt to complete the purchase cycle at a later stage.

4.13. You acknowledge that stock of all Products on offer is limited and that pricing may change at any time without notice to you. Stones&Sparkles will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on the Site. However, we cannot guarantee the availability of stock. When Products are no longer available after you have placed an order, Stones&Sparkles will notify you and you will be entitled to a refund of any amount already paid by you for such Products.

5. Delivery

5.1. We aim to deliver the Product to you at the place of delivery requested by you in your Order. Orders are only delivered to physical address, no PO Box addresses are allowed.

5.2. We aim to deliver within the time indicated by us at the time of your Order (and updated in the Confirmation of Order) but we cannot promise an exact date when you submit your Order or at the Confirmation of Order.

5.2.1. We always aim to deliver within 5-7 working days (Standard delivery, and depending on the payment method used) any Order which we accept but we cannot guarantee any firm delivery dates.

5.2.2. We shall aim to let you know if We expect that We are unable to meet our estimated delivery date, but, to the extent permitted by law, We shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

5.2.3. You will be able to track your orders via a tracking number. (Check details under Courier and logistics services)

5.2.4. Options are available for only Botswana Customers to pick up directly from the warehouse in order to save on courier cost. However, the customers have to make a prior appointment in order to collect the product. The purchase & payment process should have completed before collection.

5.3. On delivery of the Product, you may be required to sign for delivery. You agree to inspect the Product for any obvious faults, defects or damage before you sign for delivery. You need to keep receipt of the delivered Product in case of future discussions with us about it.

5.4. Please note that it might not be possible for us to deliver to some locations. If this is the case, We will inform you using the contact details that you provide to Stones&Sparkles when you place your Order and arrange for cancellation of the Order or delivery to an alternative delivery address.

5.5. We deliver in our standard packaging.

5.6. All risk in the Product shall pass to you upon delivery, except that, where delivery is delayed due to a breach of your obligations under a Contract, risk shall pass at the date when delivery would have occurred but for your breach. From the time when risk passes to you, We will not be liable for loss or destruction of the Product.

5.7. You must take care when opening the Product so as not to damage it, particularly when using any sharp instruments.

5.8. You shall ensure that you are ready for safe receipt of the Product without undue delay at any time reasonably specified by us.

5.9. If you are not available to take delivery or collection, courier service will call you giving you instructions on either re-delivery or collection from the courier.

5.10. If delivery or collection is delayed through your unreasonable refusal to accept delivery or if you do not (within two weeks of our first attempt to deliver the Product to you) accept delivery or collect the Product from the carrier, then we may (without affecting any other right or remedy available to us) do either or both of the following:

a) Charge you for our reasonable storage fee and other costs reasonably incurred by us; or
b) No longer make the Product available for delivery or collection and notify you that we are immediately cancelling the applicable Contract, in which case we will refund to you or your credit or cheque card company, as applicable, any money already paid to Stones&Sparkles under the applicable Contract, less our reasonable administration charges (including for attempting to deliver and then returning the Product, and any storage fees as provided exceed such amount.

Please take note of the following: Delivery fees and cash handling fees are non-refundable.

6. Cancellation

6.1. We reserve the right, for purpose of suspected fraud, to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and Stones&Sparkles, in whole or in part, if the Product is not available for any reason. We will notify you if this is the case and return any payment that you have made, and accept no liability which may arise as a result of such refusal to process any order/sale.

6.2. We will usually refund any money received from you using the same method originally used by you to pay for the Product, unless otherwise agreed between you and Stones&Sparkles.

7. Cancellation by Customer (Non-Faulty Product)

7.1. You are entitled to cancel any sale concluded on the Site within seven (7) days of receipt of the Products and to obtain a refund. You may also cancel a sale where delivery is delayed beyond the stipulated delivery date/timeframe (or where none is specified, beyond 14 days from the order date). Please read the Refund Policy for further details in this regard.

7.2. No cancellation fees shall apply.

7.3. Delivery fees and cash handling fees, where applicable, are not refundable.

7.4. For more detail relating to returns of non-faulty Products, please see our Returns Policy.

8. Faulty Products

8.1. We warrant that:

a) The Product will be delivered undamaged in the quantities ordered; and
b) The Product will conform with the published instructions as set out on the Site or in our Product material at the time of your Order.

8.2. The Product is intended to be used strictly in accordance with the published instructions as set out on the Site or as on the Product itself. It is your responsibility to ensure that you use the Product strictly in accordance with those instructions.

8.3. We try very hard to deliver Products in excellent condition. However, if you tell us that the Product is faulty, please refer to our return policy

8.4. In order to provide you with any remedies for a faulty Product, we may need your assistance and prompt provision of certain information regarding the Product, including:

a) You specifying with reasonable detail the way in which it is alleged that the Product is damaged or defective; and
b) You providing us with the delivery note number and such other information as we reasonably require.

8.5. If you would like Stones&Sparkles to replace (if reasonably possible eg. if product is still available or could easily be obtained by Stones&Sparkles) or provide a refund for the Product where it did conform to the applicable Contract, and we find that the Product has:

a) Been misused, abused or subjected to neglect, improper or inadequate care, carelessness, damage or abnormal conditions; or
b) Been involved in any accident or damage caused by an incorrect attempt at modification or repair; or
c) Been dealt with or used contrary to Stones&Sparkles instructions for the Product; or
d) Deteriorated through normal wear and tear, after delivery by Stones&Sparkles, We may at our discretion decide not to replace or refund you for the Product and/or We may require you to pay all reasonable carriage costs and servicing costs at Stones&Sparkles’s current standard fees and costs and charge this to your credit or debit card, or the payment details that you provided to us when you made your Order, and, to the extent permitted by law, We shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses as a result.

8.6. Special conditions and procedure for returns of defective products will apply, as set out in our Returns Policy. The special conditions are in line with the requirements of the Consumer Protection Act.

9. Vouchers

9.1. You may use a Gift Voucher as payment for any products on the Site.

9.2. You may purchase Gift Vouchers for use on the Site by yourself or as a gift for another person. These Gift Vouchers will be sent to you via email.

9.3. To redeem Gift Vouchers in your Account or check an existing credit, please visit “My User Account” on the Site.

9.4. We may email Gift Vouchers to you. Subject to clause 12.2, we accept no liability for errors in the email address of the Gift Voucher recipient.

9.5. If you have a Gift Voucher, that Gift Voucher can be used by someone other than you and you can assign your rights to use that Gift Voucher.

9.6. In the event of fraud, an attempt at deception or in the event of the suspicion of other illegal activities in connection with the redemption of that voucher on the Site, we are entitled to close your Account and/or require a different means of payments.

9.7. We assume no liability for the loss, theft or illegibility of Gift Vouchers.

9.8. Gift Vouchers cannot be used to purchase other Gift Vouchers.

9.9. Gift vouchers are not refundable for cash once purchased.

9.10. Gift vouchers may only be purchased through debit or credit card.

9.11. The credit of a Gift Voucher does not accrue interest nor does it have a cash value.

9.12. If the credit of a Gift Voucher is insufficient for the Order you wish to make, you may make up the difference through other payment methods.

9.13. Should you wish to return an item you have purchased using a Gift Voucher, please consult our Returns Policy.


10.1. From time to time We may release, at our sole discretion, Coupons that may be used on the Site, which We will send to you by email. We accept no liability for errors in the email address of the coupon recipient. You do not have a right to a Coupon.

10.2. If you have a Coupon, that Coupon can be used by someone other than you and you can assign your rights to use that coupon.

10.3. In the event of fraud, an attempt at deception or in the event of the suspicion of other illegal activities in connection with a Coupon purchase on the Site, we are entitled to close your Account and/or require a different means of payments.

10.4. We assume no liability for the loss, theft or illegibility of Coupons.

10.5. Coupons are valid for the specified period stated on them only, can only be redeemed against regular priced products and cannot be used in conjunction with other promotional Coupons. Coupons cannot be redeemed against the purchase of event tickets of any nature. Each Coupon will have its own T’s and C’s.

10.6. It shall be Stones&Sparkles’s sole discretion whether to allow a Coupon to be used in conjunction with a discount promotion. Each promotion shall have it’s own T’s and C’s.

10.7. The credit of a Coupon does not accrue interest nor does it have a cash value.

10.8. If the credit of a Coupon is insufficient for the Order you wish to make, you may make up the difference through other payment methods.

10.9. Coupons may specify a minimum spend by you before they can be redeemed. In this case, only baskets which are made up of regular priced products will entitle you to redemption of the specific Coupon. You may add sale items to the basket, however their values shall not contribute to the total value of the minimum spend required.

10.10. Should you wish to return an item you have purchased using a Coupon, please consult our Returns Policy.

11. Limitation of Liability

11.1. This clause prevails over all other clauses and sets forth our entire Liability, and your sole and exclusive remedies, for:

a) The performance, non-performance, purported performance or delay in performance of these Terms and Conditions or a Contract or the Site (or any part of it or them); or
b) Otherwise in relation to these Terms and Conditions or the entering into or performance of these Terms and Conditions.

11.2. We will at all times do our utmost best to ensure that all information displayed on the Site and in any communications from Stones&Sparkles is accurate, however, should any inaccurate information be published by Stones&Sparkles (i.e. incorrect Product description or price), despite our best efforts to ensure accuracy, We shall not be liable for any direct, indirect, incidental or consequential loss or damage suffered by you as a result of the inaccurate information.

12. Security

Any person that delivers or attempts to deliver any damaging code to this Site or attempts to gain unauthorized access to any page on this Site shall be prosecuted and civil damages shall be claimed in the event that Stones&Sparkles suffers any damage or loss.

You agree and warrant that your log-in name and password shall :

a) Be used for your personal use only; and
b) Not be disclosed to any third party.

You allow STONES&SPARKLES to take all reasonable steps to ensure the integrity and security of the Site and back-office applications. All credit card transactions are Secure Socket Layers encrypted.

STONES&SPARKLES’S registration documents and the Site’s registered domain name are checked and verified by DigiCert.

13. Guarantee and complaints management

13.1. We shall perform our obligations under these Terms and Conditions with reasonable skills and care.

13.2. We place great value on our customer satisfaction. You may contact us at any time using the contact details given in clause 1.1 of these Terms and Conditions. We will attempt to address your concerns as soon as reasonably possible and will contact you on receipt of any relevant enquiry or complaint. In guarantee cases, the manufacturer frequently must be involved, and as such it may take longer to resolve such an enquiry or complaint.

13.3. In the event of a complaint it will help us if you can describe the object of your complaint as accurately as possible and, where applicable, send us copies of the Order or at least the order number that We assign you in the Acknowledgement or Confirmation of Order. Should you not have received any reaction from us within five (5) Business Days, please make further enquiries. In rare cases your emails may be caught up in our spam filters or not reach us, or correspondence that we send to you may otherwise not have reached you.

14. Data protection

Please see our Privacy Policy, which forms part of these Terms and Conditions.
Please see our Cookie Notice, which forms part of these Terms and Conditions.

15. Circumstances beyond our control (force majeur clause)

15.1. We shall not be liable to you for any breach, hindrance or delay in the performance of a Contract attributable to any cause beyond our reasonable control, including without limitation any natural disaster and unavoidable incident, actions of third parties (including without limitation hackers, suppliers, governments, quasi-governmental, supra-national or local authorities), insurrection, riot, civil commotion, war, hostilities, warlike operations, national emergencies, terrorism, piracy, arrests, restraints or detainment’s of any competent authority, strikes or combinations or lock-out of workmen, epidemic, fire, explosion, storm, flood, drought, weather conditions, earthquake, natural disaster, accident, mechanical breakdown, third party software, failure or problems with public utility supplies (including electrical, telecoms or Internet failure), shortage of or inability to obtain supplies, materials, equipment or transportation (“Event of Force Majeure”), regardless of whether the circumstances in question could have been foreseen.

15.2. Either you or Stones&Sparkles may terminate a Contract forthwith by written notice to the other in the event that the Event of Force Majeure lasts for a period of two (2) Business Days or more, in which event neither you nor Stones&Sparkles shall be liable to the other by reason of such termination (other than for the refund of a Product already paid for by you and not delivered).

15.3. If we have contracted to provide identical or similar Products to more than one Customer and are prevented from fully meeting our obligations to you by reason of an Event of Force Majeure, we may decide at our absolute discretion which contracts we will perform and to what extent.

16. Notices

16.1. Any notice under a Contract shall be in writing and may be served by personal delivery or by pre-paid registered letter or by email addressed to the relevant party at the address or email address of the relevant party last known to the other or as set out in clause 17 of these Terms and Conditions.

16.2. Any notice given by post shall be deemed to have been served seven (7) Business Days after the same has been posted if the recipient address is in Botswana. Any notice given by email shall be deemed to have been served when the email has been proved to be received by the recipient’s server. In proving such service it shall be sufficient to prove that the letter or email was properly addressed and, as the case may be, posted as a prepaid or recorded delivery letter or dispatched or a delivery report received.

17. Governing Law and Jurisdiction

This Site is hosted, controlled and operated from the Republic of Botswana and therefore governed by Botswana law and, subject to the clause 17 of these Terms and Conditions, you and Stones&Sparkles submit to the jurisdiction of the Botswana courts.

18. Disputes

Disputes between you and Stones&Sparkles:
Save for urgent or interim relief which may be granted by a competent court, in the event of any dispute of any nature whatsoever arising between you and Stones&Sparkles on any matter provided for in, or arising out of these Terms and Conditions, and not resolved through the Customer Relations Department of Stones&Sparkles, then such a dispute shall be submitted to confidential arbitration in terms of the expedited rules of the Arbitration Foundation of Botswana.

19. Address for Notices

Stones&Sparkles chooses as its address for all purposes under these Terms and Conditions, whether in respect of court process, notice, or other documents or communication of whatsoever nature, the following address: P.O.Box: 1178AAD,

Gaborone, Botswana with a copy to info@stonesnsparkles.com (the sending of such copy being required in order for any notice to be considered validly delivered to Stones&Sparkles).

20. Advertising on the Site

We shall use our reasonable endeavours to comply with any relevant regulations relating to the Site, published by the Advertising Standards Authority. All photography is for illustrative purposes only and specific styles are not necessarily stocked.

21. General

21.1. These Terms and Conditions shall commence from the date on which they are published on the Site and continue indefinitely, as amended by Stones&Sparkles from time to time, for so long as the Site exists and is operational, Stones&Sparkles being entitled to terminate these Terms and Conditions and/or shut down the Site at any time (subject to still processing any orders then already placed and accepted by Stones&Sparkles). However, for your future reference, we advise you to print and keep a copy of these Terms and Conditions, your Order, the Acknowledgement and the Confirmation of Order.

21.2. No failure or delay, by Stones&Sparkles or by you, in exercising any right under these Terms and Conditions or a Contract shall operate as a waiver of such right or extend to or affect any other or subsequent event or impair any rights or remedies in respect of it or in any way modify or diminish Stones&Sparkles’s, or your rights under these Terms and Conditions or a Contract.

21.3. If any clause in these Terms and Conditions or a Contract shall become or shall be declared by any court of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall in no way affect any other clause or part of any clause, all of which shall remain in full force and effect, so long as these Terms and Conditions or a Contract shall be capable of continuing in effect without the unenforceable term.

21.4. You shall not assign, transfer, novate, charge, sub-contract, create any trust over or deal in any other manner with these Terms and Conditions or a Contract or all or any of your rights or obligations under these Terms and Conditions or a Contract.

21.5. Nothing in these Terms and Conditions or a Contract shall create or be deemed to create a partnership, an agency or a relationship of employer and employee between you and us.

21.6. No person who is not a party to these Terms and Conditions or a Contract shall acquire any rights under it or be entitled to benefit from any of its terms even if that person has relied on any such term or has indicated to any party to these Terms and Conditions or that Contract its assent to any such term.

21.7. A full record of every sale and related transaction between you and Stones&Sparkles shall be maintained on the Site for a period of 12 months following the date of such sale or related transaction. You shall thus only be able to view and print such record during such period, where after you shall be responsible for retaining your own record of the relevant sale or related transaction.

21.8. Any and all copyright subsisting in the Website, including theses Terms and Conditions, vests in Stones&Sparkles and all rights not expressly granted are reserved.

21.9. When you visit the Site or send e-mails to Stones&Sparkles, you consent to receiving communications from Stones&Sparkles electronically and agree that all agreements, notices, disclosures and other communications sent by Stones&Sparkles satisfy any legal requirements, including but not limited to the requirement that such communications should be in writing.

21.10. These terms are subject to the provisions of the Electronic Communications and Transactions and any of the terms that are in conflict with any of the compulsory provisions of the Act will be deemed to have been modified so as to comply with such provisions of the Act.

22. Amendment to the General Business Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time. All amendments to these Terms and Conditions will be posted on-line. It is your responsibility to ensure that you are satisfied with the amendments. Should you not be satisfied with the amendments, you must refrain from placing any further orders on, or from using it in any way, the Site as continued use of the Site will be deemed to constitute acceptance of the new Terms and Conditions.

23. Disclaimer

Save for Stones&Sparkles being liable to you

a) Under the Consumer Protection Act of Botswana in relation to any products sold by Stones&Sparkles to you via the Site; and
b) Under the Electronic Communications and Transactions Act in relation to Stones&Sparkles’s payment systems not being sufficiently secure;

Neither Stones&Sparkles nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this Site or the services or content provided from and through this Site. Furthermore, Stones&Sparkles makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this Site are free from errors or omissions or that the service will be 100% uninterrupted and error free. You are encouraged to report any possible malfunctions and errors to info@stonesnsparkles.com

Although the products sold via the Site may be under warranty, the Site itself is supplied on an “as is” basis and has not been compiled or supplied to meet your individual requirements.

It is your sole responsibility to satisfy yourself prior to accepting these Terms and Conditions that the service available from and through this Site will meet your individual requirements and be compatible with your hardware and/or software. Information, ideas and opinions expressed on this Site should not be regarded as professional advice or the official opinion of Stones&Sparkles and you are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this Site.

24. Promotions / Competitions

Special Terms & Condition apply to all promotions and competitions run by Stones&Sparklesas and when it is offered.

25. Micro Influencer Terms and Conditions

25.1. What does a Stones&Sparkles Influencer do?
An Influencer is a Stones&Sparkles brand ambassador who will increase our brand’s reach through social media. We’ll send Influencers coupon codes, samples, birthday vouchers and sharing discounts and they will tag us on their social media platforms. Influencers may be invited to Stones&Sparkles events, and might work with us on possible campaigns. Not all influencers chosen will be used for the same purpose, as we will use you where we feel you may be best suited.

25.2. How do I sign up to be an Influencer?

25.2.1. You can click on the link “Become a Stones&Sparkles Influencer” in the footer of our website page. You will then need to complete an online form where various pieces of information will be required of you.

25.2.2. You must be over the age of 18 in order to apply.

25.2.3. We will collect the following info from you:
‐ Preferred name, date of birth, gender, region, ethnicity, general sizes, so that we know which category will suit you best.
‐ Your handles for Instagram, Facebook and Twitter, so that we can check out your social skills.

25.2.4. By applying, you acknowledge that the information you provide will be processed in accordance with our Privacy Policy and compliance with Protection of Personal Information Act.

25.3. How does Stones&Sparkles choose an Influencer?
Stones&Sparkles will select influencers using a certain set of criteria:

a) Minimum of 1000 to maximum of 10 000 followers;
b) Your look and feel;
c) Do you fit our brand identity;
d) Engagement on various platforms;
e) No business accounts will be allowed
f) Your Instagram must not be a private account

It shall be Stones&Sparkles’s sole discretion about which Influencers to choose and keep.

25.4. How could I benefit from being an Influencer?
By building a relationship with us, you stand a chance to be featured on our social media platforms, which could help increase your followers. You will also be given early access to deals, receive discounts, vouchers, be invited to Stones&Sparkles events, as well as be given product samples to test out.

25.5. Who owns the social media posts?
Your content is your content, but you do grant us the right to use your content on our social media platforms.
You also warrant to us that you are the owner of the content on your social media platforms or that you have obtained permission from the relevant rights holders to use the content. Further you indemnify us in the event of an infringement of intellectual property arising through your conduct.

26. Protecting Stones&Sparkles’s brand
Our brand is very important to us and we want to trust you with it!
If you are selected to be an Influencer, you undertake not to do anything that would damage Stones&Sparkles’s reputation nor will you make any disparaging or defamatory comments about Stones&Sparkles in any context or on any social media platforms.